Customer Service
For inquiries about the product content of the WOOM website, please contact us
Tel:400-108-0036
Mail：woom@seewoom.com
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Product repair
You can contact us online through the methods mentioned in "Customer Service", according to your product situation, consultation and known of maintenance details.
The repaired products are sent to the designated address by express. We will carefully check and confirm the product status before and after repairs to ensure that the products are in good condition. After the repair is completed, we will send the product back to you by express.
Service Guide
Adjustment service
We can adjust and correct deformed products to ensure a comfortable wearing experience.
Polishing service
Due to the aging of the board products caused by long-term use, we can polish and repair the products.
Cleaning Services
For the dirt and foreign matter in the surface and crevices of the product, we can carry out thorough cleaning and treatment.
Parts replacement service
When the product accessories are damaged or the repair is difficult due to product deformation, new accessories will be replaced for you.
*The above information is the type of service we can provide, non-free service items, please contact us for details.
Anti-counterfeiting query
Please check the anti-counterfeiting mark on the product you purchased, and input the correct anti-counterfeit password one by one to verify the authenticity of the product..
Please enter the security code
Operation method:
Scratch off the gray coating on the label surface, input the scratched anti-counterfeiting code from left to right in the above anti-counterfeiting box, and click the "verify" button. If the anti-counterfeiting code is correct, the system will display the anti-counterfeiting code corresponding to the label you are querying. If the query is wrong, the system will prompt an error message.
